1. Download the remote control client using the "Download" link below.
2. When the dialog box below appears, select run.
a. NOTE: A security warning may appear depending on the computer's operating system.
3. When the dialog box below appears, enter your name in the ID code 1 box and your email address in the ID code 2 box.
4. Click ok and wait for the LGMC technician to connect to your system.